Blissful Care: Cutting Agency Reliance with Borderless

The Challenge: Recruitment Difficulties and Manual Compliance Processes

Blissful Care faced significant challenges in adapting their hiring strategies post-Brexit due to new recruitment difficulties. Additionally, the sponsor license process was labor-intensive and costly, and managing compliance with government regulations was time-consuming and stressful.

Recruitment Difficulties

Seeking to reduce dependence on agencies and enhance his internal team, Jabriel explored international hiring. Although he considered managing the process himself, he found the prospect overwhelming. The complex government regulations, combined with the challenges of sourcing, vetting, supporting, and relocating candidates, made handling international hiring in-house seem unfeasible. Ultimately, Jabriel opted to use international recruitment agencies despite their high fees, recognising the need for external assistance.‍

Problems with third party agencies for hiring and visa processing

The agencies’ poor communication and lengthy candidate visa processes left Jabriel and his team frustrated and unprepared. As they waited for the visas to be processed, they were forced to rely on temporary agencies to fill the gaps.

The Solution: Borderless to Streamline Home Office Compliance and Recruitment

With Borderless, Blissful Care streamlined their recruitment and immigration processes, saving both time and money and eliminating the need for costly third-party services.

The obvious benefits are time savings and better management of finances. Before, if someone resigned we had to use agency to fill the gap because candidates wouldn’t arrive for months. Now, we start looking, find someone straight away and as the processing is faster with Borderless, the candidates arrive a lot sooner than we previously experienced.

The other benefit is the morale of staff and the management team: managers are happier as they no longer have to rely on agencies covering shifts. This improves the atmosphere for front line staff too. Additionally, each home’s management team save considerable time as they are not wasting time and effort emailing recruiters for CVs and booking interviews manually. This is all now completed in seconds with a few clicks. The management team now swear by Borderless. - Jabriel Raja, Managing Director at Blissful Care Homes

Reduced time to hire

Jabriel and his team accessed Borderless’s pool of 150,000 talented, value-driven candidates. The pre-screening service and user-friendly interview tool streamlined and accelerated their recruitment process.

Time & cost savings

The management team at Blissful Care no longer wastes valuable time manually emailing recruiters for CVs and scheduling interviews; these tasks are now completed in seconds with just a few clicks. Furthermore, by eliminating the need for costly third-party agencies, Borderless has reduced Blissful Care's immigration costs by 3x.

Improved retention and team morale

With the removal of reliance on agencies for shift coverage, managers are more satisfied, fostering a positive work environment. This improvement has boosted staff morale and enhanced the management team's satisfaction, ultimately leading to higher retention rates.