Borderless Helps Caremark Poole & East Dorset Simplify Sponsorship and Fuel Growth
Caremark Poole & East Dorset is part of one of the UK’s leading care franchises, delivering high-quality home care across the region. Like many care providers, they struggled with recruitment and the complexities of managing immigration sponsorship. Manual processes, uncertainty around compliance, and high recruitment costs were holding them back. With Borderless, Caremark Poole & East Dorset has transformed its approach — building confidence in compliance, reducing admin burden, and unlocking growth with international recruitment.
Customer
Caremark Poole & East Dorset
Date
August 20, 2025

100%
Peace of mind in Home Office compliance
65%
Reduction in administrative burden
£1500/month
Saved in local recruitment advertising
The Challenge: Managing Sponsorship Alone
Before Borderless, Caremark Poole & East Dorset faced:
- Manual Processes – Reliance on spreadsheets and the Sponsor Management System (SMS) was time-consuming and error-prone.
- Compliance Concerns – A constant fear of Home Office inspections or licence revocations.
- Recruitment Struggles – Spending heavily on advertising with poor returns, while still facing severe staff shortages.
- Low Retention – Local recruitment was unreliable, with high turnover preventing growth.
We really struggled at first. There wasn’t much help available, and every step felt risky. We were constantly worried about missing something important.
— Martin Hall, Managing Director, Caremark Poole & East Dorset
The Solution: Streamlined Sponsorship with Borderless
Borderless gave Caremark Poole & East Dorset a smarter way to manage immigration and compliance:
- Compliance Dashboard – Clear visibility of all staff, with alerts for expiring or missing documents.
- Automated CoS Issuance – Simple, error-free workflows to assign Certificates of Sponsorship.
- Audit-Ready Evidence – Confidence that processes and records were in order if the Home Office inspected.
- Expert Support – Peace of mind knowing immigration specialists backed every process.
With Borderless, we knew everything was being done properly. If the Home Office came, we could just show them the platform and prove compliance.
— Martin Hall, Managing Director, Caremark Poole & East Dorset
The Impact: Growth, Retention & Peace of Mind
Since adopting Borderless, Caremark Poole & East Dorset has:
✔ Built a team including 18 sponsored employees from overseas
✔ Reduced reliance on costly advertising, saving £1,500+ per month
✔ Increased retention by hiring long-term overseas staff
✔ Achieved significant growth through 2024, with continued expansion planned
Recruitment and retention used to hold us back. With Borderless, sponsorship is smooth and compliant — and we’ve finally been able to grow.
— Martin Hall, Managing Director, Caremark Poole & East Dorset
Why Caremark Poole & East Dorset Trusts Borderless
- Compliance Without Stress – Peace of mind that every process meets Home Office standards.
- Efficiency at Scale – Automation that saves time and reduces admin workload.
- A True Partner – Ongoing support that empowers care providers to grow with confidence.
Ready to Transform Your Sponsorship & Compliance?
If you’re still managing sponsorship manually, there’s a better way. Borderless helps care providers like Caremark streamline immigration, reduce risk, and scale recruitment effortlessly.
🔗 Talk to our team to see how Borderless can support your business.
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