Platform ▾

Customer story

“If the Home Office came, we could just show them the platform and prove compliance.”

Martin Hall

Managing Director, Caremark Poole & East Dorset

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Trust ▾

Customer story

“Borderless is our safety net. Knowing they’re handling compliance and sponsorship lets us focus on delivering exceptional care.”

Wendy Harris

HR and Recruitment Manager, Aston Transitional Care

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Resources ▾

Popular checklists

Home Office audit checklist

Free checklist

Get the checklist →

Right to work check checklist

Free checklist

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CQC and Home Office compliance checklist for care providers

Free checklist

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Sponsor licence application guide and document checklist

Free checklist

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Sponsor licence duties and guidance for authorising officers

Free guide

Get the guide →

Reporting changes to the Home Office: a sponsor's cheat sheet

Free cheat sheet

Get the cheat sheet →

Requesting Certificates of Sponsorship: current challenges and what works

Free guide

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UK immigration guidance changes: what's now in effect

Free guide

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The 2026 National Minimum Wage checklist for sponsors

Free checklist

Get the checklist →

The 20-hour supplementary work guide and compliance checklist

Free checklist

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3 reasons spreadsheets are keeping your business non-compliant

Free guide

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Demystifying sponsorship for early-stage companies

Free guide

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Our experts / Aya Mlaeb

Aya Mlaeb

Immigration caseworker

I’ve worked in UK business immigration since 2023, in consultancy and in-house roles, including as an immigration specialist at TikTok for the EMEA region. At Borderless I handle Skilled Worker and Health and Care Worker visas, CoS requests and sponsor compliance, mainly for care providers. Seeing sponsorship from the employer’s side showed me what HR teams need from an adviser: clear timelines, no surprises and answers they can act on.

IAA regulated

3+ years in UK immigration

English and Arabic

Aya Mlaeb, immigration caseworker at Borderless

3+ years

in UK immigration

40

certificates in her largest allocation request, approved in full

980+

visas granted on cases Aya advised

The cases you’ll see Aya on

Skilled Worker and Health and Care Worker visas, CoS requests including annual allocations, further information requests and change of circumstances reporting, mainly for care providers. Aya’s largest allocation request, for 40 certificates, was approved in full.

Licences

Sponsor licence applications

Eligibility checks, documents and a review of the application before it’s submitted.

Certificates

CoS requests and visas

Each Certificate of Sponsorship checked against the role, then the visa application reviewed before it goes in.

Compliance

Reporting and audits

Reportable changes drafted and reviewed inside the deadline, and mock audits run the way the Home Office would.

Your named adviser, on the same record as your team

Aya’s advice for first-time sponsors: “Get your HR records and right to work checks in order before you apply. The Home Office judges you on your systems as much as your paperwork.”

Named

One adviser on your case

Aya is named on your case, so you know who to ask.

Reviewed

A review before anything is submitted

Aya reviews anything that goes to the Home Office, and nothing is submitted until you approve it.

Platform

The groundwork done first

The platform checks documents and pre-fills forms, so Aya’s time goes on the review and your questions.

Credentials

Check it for yourself

Our advisers are regulated by the Immigration Advice Authority (IAA). You can look up our entry on the IAA register.

Meet Aya and the team

Book a tour of the platform, with time for your questions, including how your adviser reviews each case.