Licence on the Line - The HMRC Compliance Playbook for Care:Paying Right, Staying Home Office Compliant

The care sector is one of the largest employers of sponsored overseas workers in the UK — and right now, it's firmly in the crosshairs of both the Home Office and HMRC. National Minimum Wage compliance sounds straightforward. But for care providers managing sponsored staff, the reality is far more complex. Sleep-in shifts, travel time between visits, uniform deductions, unpaid training hours — these are the grey areas that are quietly putting sponsor licences at risk across the sector. And most providers don't realise they have a problem until it's too late.

This joint webinar from Borderless and HMRC brings together everything providers need to create a sustainable compliance system and direct access to the people who set and enforce the rules.

Key Learnings Include:
  • NMW & Sponsored Workers — Where the Rules Differ Understand how National Minimum Wage obligations specifically apply to sponsored workers, including deductions, working hours, and common miscalculations that trigger HMRC investigations
  • The Home Office & HMRC Crossover Learn how the two bodies share data and what a wage compliance failure means for your sponsor licence — not just your payroll
  • The Most Common NMW Mistakes in the Care Sector Real-world examples of where care providers are getting it wrong — sleep-in shifts, travel time, uniform deductions — and how to fix them fast
  • How to Audit Your Own Compliance Before They Do A practical framework for self-auditing your sponsored worker pay records so you're prepared, not panicked, if HMRC comes knocking
  • Home Office readiness Steps to take so you’re fully prepared for a Home Office audit

Meet the speakers

William Murch
Partnership Lead
Bradley Lawrence
Senior Executive Officer - Promoting compliance for NMW

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Catriona Webber
Recruitment Manager
GoodOaks Homecare
Having Borderless handle the compliance side gave us peace of mind. The transparency of the platform and expert advice from their team made a huge difference
Health & Care
CHRISTIAN AIREY
Business director
WessexCare
Using Borderless has helped WessexCare streamline our sponsorship process while bringing down our legal costs. The platform provides a quick &easy way to sponsor migrant workers and gives me peace of mind that we're compliant with immigration law.
Health & care
Paddy Stobbs
CEO
Stackfix
Borderless has transformed how we manage sponsorship and compliance. Instead of juggling spreadsheets and manual reminders, we now have complete visibility across our sponsored workers.
Technology
Alex Brinton
Director
Red Pizza Shop
Running a restaurant means we can’t afford delays in hiring. Borderless has simplified sponsorship so we no longer worry about missed deadlines or paperwork errors. The system keeps us compliant with Home Office rules and frees up time to focus on our staff and customers.
Restaurants
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ADAM HUTCHISON
Managing director
Belmont Healthcare
Borderless has enabled us to focus on our core business and hire high-quality team members through a streamlined sponsorship process. The user-friendly platform allows us to track everything effortlessly, eliminating paperwork.
Health & Care
JABRIEL RAJA
Managing director
Blissful care homes
The obvious benefits are time savings and better management of finances. Before, if someone resigned we had to use agency to fill the gap because candidates wouldn’t arrive for months.
Health & Care
STEPHANIE READ
Deputy manager
Broadmead Rest Home
The whole process is hassle free and very light from my perspective. I love the transparency & control I now have
Health & Care
Yvonne Shillock
Owner
Embracing care
With Borderless, we streamlined our recruitment and immigration processes, saving time and money while eliminating the need for third party lawyers.
Healthcare

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